AI & Automation
Virtual assistants – from voice automation to knowledge-based bots – can cut your call volumes while boosting customer satisfaction and staff loyalty. …
Data & Insights
Predict your customers needs and pain points with monitoring technology that collates advanced journey analytics across all service channels.
Harness the competitive benefits of seamlessly moving your call centre into the cloud, including greater agility, unity and future-proofing.
Networking Services and infrastructure
Find the bespoke approach and system to satisfy the demands of all your contact operations and, most importantly, keep your customers happy.
Determine how to provide a consistently great service for your customers through fully integrated live chat and our contact centre performance …
Quickly and easily interpret customer requests with a range of natural language and intuitive technologies to support your teams’ knowledge.
Explore how you can maximise the potential of Salesforce to transform your customer experience with our specialist consultancy, makepositive.
START YOUR JOURNEY WITH SABIOLearn more about sabio
Delivering contact centre innovation at software speed for Allianz Direct
Sabio and Verint Recognise 10 Companies For Their Customer Experience Management at ‘Engage21 Customer Awards’Read more
Among the winners were companies at the forefront of different sectors including Insurance, Banking, Telecommunications, Retail, Utilities and Transport.
- 08/12/2021Read more
- Sabio to support Benenden Health’s move to cloud contact centre infrastructure
- Project will introduce SMS, screen sharing and Workforce Engagement Management capability via Genesys Cloud for 130 contact centre agents
- As a Genesys partner with 20+ years’ experience, Sabio will also provide enhanced managed services and customer success
- The contract comes just months after Sabio was selected to manage Benenden Health’s core customer engagement technology and Workforce Optimisation (WFO) platforms
- 02/12/2021Read more
- Sabio recognised for showing the highest levels of success and growth in the region in 2021
- The digital CX transformation specialist’s support for Genesys’ corporate vision also highlighted
- 25/11/2021Read more
- Inaki Blanco named Head of Professional Services for Spain
- Appointment strengthens Sabio’s operations across the country ahead of planned growth
- Role will oversee management of almost 120 Consultants, Delivery Engineers and Project Managers across Sabio’s Spanish operations
- 14/10/2021Read more
Sabio’s Centre of Excellence will be filled with a mixture of experienced specialist software and technology architects.
- 20/09/2021Read more
· HomeServe UK & Sabio develop and deploy an innovative automation and AI solution
- 15/09/2021Read more
· Latest edition provides CX teams with the ability to cut enquiries into their contact centres by up to 30% - and in some cases by up to 50%
- 27/04/2021Read more
CX specialist’s ranking reflects almost 50% profit increase over past three financial years, during period of sustained organic growth and acquisitions
Want to find out more? Read our case studies and whitepapers to help you evolve your customer experience journey