The Digital CX transformation company
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences.
SEE OUR SOLUTIONSSabio Solutions
AI & Automation
Virtual assistants – from voice automation to knowledge-based bots – can cut your call volumes while boosting customer satisfaction and staff loyalty. …
Data & Insights
Predict your customers needs and pain points with monitoring technology that collates advanced journey analytics across all service channels.
Cloud Transformation
Harness the competitive benefits of seamlessly moving your call centre into the cloud, including greater agility, unity and future-proofing.
Networking Services and infrastructure
Find the bespoke approach and system to satisfy the demands of all your contact operations and, most importantly, keep your customers happy.
CX Management
Determine how to provide a consistently great service for your customers through fully integrated live chat and our contact centre performance …
Agent Desktop
Quickly and easily interpret customer requests with a range of natural language and intuitive technologies to support your teams’ knowledge.
CRM
Explore how you can maximise the potential of Salesforce to transform your customer experience with our specialist consultancy, makepositive.
START YOUR JOURNEY WITH SABIO
Learn more about sabioCase study
Delivering contact centre innovation at software speed for Allianz Direct
Partners
Technology
Industry
Latest news
31/03/2022Sabio Group Unveils ‘Sabio Console’ - it’s new AI-powered customer experience (CX) platform - at Disrupt UK
Read more- Sabio Console launched to simplify the management of customer interactions
- Integrates customer contact channels with leading conversational AI capability
- Console launched and demoed to delegates at Sabio’s ‘Disrupt’ UK event
30/03/2022Sabio Group announces expanded partnership with Google Cloud and Twilio
Read more- Sabio’s innovative solution integrates Twilio Flex with Google Cloud Contact Center AI (CCAI) suite of technologies
- Sabio’s technology allows CCAI to be deployed with any telephony platform from the cloud in a matter of minutes
- When used with Twilio Flex, CCAI supports contact centre agents with real-time AI support, pushing suggestions through Twilio’s programmable cloud-based contact centre platform
25/03/2022Sabio Group Named EMEA ‘Cloud Partner of the Year’ by Westcon-Comstor
Read more- Sabio received the award at Westcon’s annual partner summit, ‘IMAGINE 2022’
- The digital CX transformation specialist was recognised for its ‘outstanding performance in regional growth’ and for its success in ‘cloud technology adoption’ across EMEA
15/03/2022Sabio Group Unveils Keynote Speaker for its flagship Digital Transformation Event, ‘Disrupt ‘22’
Read more- Dr Anne Marie Imafidon MBE - a Mathematics & Technology thought leader and star arithmetician of Channel 4’s ‘Countdown’ - will entertain delegates at Sabio’s UK event in April
- Dr Imafidon is considered one of the most influential women in the UK technology space, specialising in A.I, the Future of Work and other related topics
- Disrupt ‘22 is set to take place at The Brewery, London on Tuesday, April 5th in front of over 400 CX experts
10/03/2022Sabio Group Supports STEM Innovation & Education with Sponsorship of Unique Stunt Plane
Read more- The Customer Experience (CX) transformation specialist is sponsoring Rich Goodwin Airshows’ custom-built Jet Pitt muscle biplane
- Sabio and Rich Goodwin – an ex-RAF Tornado pilot – both share a passion for innovation & technology aimed at enhancing customer experience in their respective fields
- Sabio’s sponsorship will support Rich Goodwin Airshows’ innovation efforts and is aimed at encouraging the next generation of STEM Aviators and Engineers
17/02/2022Computacenter selects Sabio to support key Global Service Desk technologies
Read more- 3-year services agreement to support and optimise core contact centre and workforce optimisation solutions
20/01/2022Emovis choose Sabio Group to support cloud migration of its UK contact centre infrastructure
Read more- Emovis, part of Abertis Mobility Service (AMS), is a leader in toll-based mobility solutions enabling millions of motorists to travel seamlessly across the world’s busiest cities and highways
- Barcelona-headquartered, with operations in United States, Canada, Spain, UK, Croatia, Qatar and Puerto Rico
- Recently awarded the largest toll enforcement contract in the UK
- Sabio is supporting the migration of its 70-seat UK contact centre to the cloud
- Agreement also includes Sabio support as well as managed service and network service capability
17/12/2021Sabio and Verint Recognise 10 Companies For Their Customer Experience Management at ‘Engage21 Customer Awards’
Read moreAmong the winners were companies at the forefront of different sectors including Insurance, Banking, Telecommunications, Retail, Utilities and Transport.
08/12/2021Benenden Health Selects Sabio Group to Support Migration to Cloud-based Contact Centre
Read more- Sabio to support Benenden Health’s move to cloud contact centre infrastructure
- Project will introduce SMS, screen sharing and Workforce Engagement Management capability via Genesys Cloud for 130 contact centre agents
- As a Genesys partner with 20+ years’ experience, Sabio will also provide enhanced managed services and customer success
- The contract comes just months after Sabio was selected to manage Benenden Health’s core customer engagement technology and Workforce Optimisation (WFO) platforms
02/12/2021Sabio Named Genesys’ Partner of the Year at PartnerFest EMEA 2021
Read more- Sabio recognised for showing the highest levels of success and growth in the region in 2021
- The digital CX transformation specialist’s support for Genesys’ corporate vision also highlighted
Resources
Want to find out more? Read our case studies and whitepapers to help you evolve your customer experience journey
