We are at a tipping point in digital technology, from post pandemic to looking at the economic future, organisations are transforming their operations to drive unprecedented change in CX delivery.
Whilst the introduction of AI and automation has opened up huge opportunities, it has also resulted in significant challenges in expectation and support for contact centre advisors.
You're exclusively invited to join Sabio and Genesys for lunch as we discuss how to harness the power of the best in breed Genesys platform to solve all kinds of customer service challenges, including:
Amazing venue, great speakers and good topics covered. Weirdly didn't feel like I was being sold to which is such a difference for these types of events! I will definitely return.
— Disrupt 2022 Attendee | Close Brothers
Time | Speaker | Details |
---|---|---|
12:30-12:45 |
- | Arrival: Directions to The Ivy are provided upon registration. |
12:45-13:05 |
Stuart Dorman, Chief Innovation Officer, Sabio | Welcome: The Approach to the Second Wave of AI |
13:05-13:25 |
Steve Barratt, EMEA Digital Specialist, Genesys | Spotlight: Delivering Personalised Experiences |
13:25-13:45 |
Laura Stevens, CCaas Product Manager, Awaze | UK Success Story: Replacing Legacy Infrastructure & Putting People First |
13:45-14:45 |
- | Lunch Served: Please note any dietary requirements on the form above. |
14:45-15:30 |
Sabio |
Close: Wrap up, final thoughts and networking |
This event is free to attend for Sabio customers, partners and prospects
Sabio reserves the right to refuse and/or withdraw a delegate's registration for Disrupt at any time.
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