Implementing Sabio’s proprietary Salesforce Service Cloud Accelerator and Salesforce Service Cloud, Sweaty Betty realised game-changing operational efficiencies and customer satisfaction levels that exceeded all expectations. 

Just over two years after shocking the ocean rowing world by setting a new record for the fastest female pair to row across the Atlantic, best friends and adventure seekers Jessica Oliver and Charlotte Harris are eyeing an even bigger prize - becoming the fastest women's team to conquer the Pacific. 

This digital transformation project has enhanced VoiceAbility’s communication capabilities, improving efficiency and empowering the charity to better serve its clients. 

The 13-week implementation overseen by Sabio seamlessly integrated Amazon Connect with the Salesforce Service Cloud Voice and Experience Cloud platforms. 

In a new sponsorship agreement with Sabio Group, the digital experience transformation services specialist, Busby has invested in innovative Veo camera technology to help analyse and improve player performance. 

Take a look at the 2024 agenda. 

Sabio Group, the digital customer experience transformation services specialist, has expanded its partner leadership with the appointment of two new Global Partner Account Managers. 

The Wellbeing Companion is an app which analyses live, anonymised data to assess the impact of the contact centre environment, culture and workload on an adviser’s wellbeing. 

The solution is part of a wider Wellbeing Programme from Sabio which includes psychology-based discovery, Consultancy Services and ongoing strategic Success Management. 

Powered by Genesys Cloud and supported by Sabio, Benenden’s solution equips them with next-generation capabilities to connect with members across digital channels and deliver a more personalised, efficient service.