Sabio Group is aiming to unearth the next STEAM ‘superstar’ following its prize sponsorship of a top University software course.
The digital customer experience (CX) transformation specialist is supporting Glasgow Caledonian University’s ‘Software Development for Business’ programme.
Additionally, a survey of 1,000 UK consumers was carried out in June 2022 in order to understand their attitudes to elements of businesses’ CX programmes and what they understand a positive customer experience to be.
Sabio Group has been honoured by a leading customer service association in Spain following the success of its recent Disrupt event.
Sabio, the digital customer experience (CX) transformation specialist, was awarded an ‘IMPACT 22’ award by the Asociacion Espanola de Expertos en la Relacion con Clientes (AEERC).
Sabio Group, the digital customer experience transformation specialist, has published new research that shines a light on the evolution of digital innovation in the contact centre.
The 17-page report, entitled ‘Dealing in Digital’, offers insight into the modern contact centre environment and challenges faced by today’s contact centre agents.
Sabio Group has enhanced its contact centre agent wellbeing offering following its acquisition of leading workplace mental health platform provider, People Matter.
The digital customer experience (CX) transformation specialist announced completion of the acquisition today in a move that enriches its current intellectual property (IP).
People Matter specialise in helping organisations measure and improve mental wellbeing in the workplace – recognising warning signs and helping companies address pressure points quickly.
In the year to Sept 30th 2021, the Group’s turnover increased by 52.8% to £152.5m (2020: £99.8m) while gross profit jumped 43% to £54.5m.
The Group’s annuity services revenue – linked to its managed services, support, technology services and its own IP – also saw a healthy increase of 41% to £96.3m (2020: £68.5m).
