Cognigy
Take Control of Your CX Automation
Cognigy puts the power of customer experience automation directly into the hands of your business. Its enterprise-grade orchestration platform seamlessly integrates the very best in automation tech – including speech-to-text (STT), text-to-speech (TTS), large language models (LLMs), and natural language understanding (NLU) – into one unified environment. Whether you’re a seasoned developer or a non-technical user, Cognigy empowers teams to design and deploy intelligent conversational experiences across both voice and digital channels with ease.
Experience & Expertise
With 20+ years of experience in AI-powered customer journey automation, Sabio brings deep sector expertise across financial services, insurance, retail, logistics, telco, and tech support. This industry knowledge ensures we deliver CX automation that’s tailored, intelligent, and built for real-world impact.
End-to-End Services
From advisory through to deployment and optimisation, we offer complete lifecycle support. We are your expert services partner and are with you on the journey.
Customer-Centric Design
We focus on business outcomes first, applying Cognigy in ways that solve your customers' and operational challenges. Our expertise in contact centres, CX strategy, and technology enablement allows us to design a project to meet your needs and for you to maximise the value of the Cognigy platform and achieve rapid, measurable results.
Technology Agnostic
We partner with a range of leading vendors to ensure you get the solution that best fits your goals. When Cognigy aligns with your needs, we’ll recommend it as the right platform to help you deliver smarter, more seamless customer experiences.
Next-Level CX Automation, On Your Terms
If your business has a mature digital or automation team and you’re ready to take the reins, Cognigy is built for you. It’s the ideal platform for organisations looking to unify multiple channels, integrate best-of-breed vendors, or break free from the constraints of rigid, legacy tooling.
'Best Use of AI' Award
At Sabio, we’ve already proven the power of Cognigy in action. We used it to build an award-winning, real-time speech translation tool for Transcom – delivering complex, scalable workflows with speed and precision. That innovation helped Transcom win ‘Best Use of AI’ at GITEX Global 2024 in Dubai.