Salesforce has built a worldwide reputation for its powerful customer relationship management tools. If you’d like to find out how Salesforce can create the experience your customers really want, our CRM practice, makepositive, can guide you through it step-by-step.

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Build winning customer relationships with Salesforce and makepositive

If you’re looking to transform your customer experience, making it more joined-up, personalised and easy to manage, you’ll probably be thinking about whether Salesforce is the right option for you. Our CRM practice, makepositive has a deep knowledge of the entire Salesforce platform – they are one of the largest, most certified Salesforce consultancy in the UK.

Makepositive at a glance

  • 180 Salesforce experts with a combined 400 qualifications
  • Over 1,500 successful deliveries so far
  • Consistently high customer satisfaction score
  • Twice-winners of the Salesforce Partner Award for Innovation
  • Dedicated experienced design and managed services
  • Experience across the Salesforce platform including Sales Cloud, Service Cloud, Community Cloud, Platform, Marketing Cloud, Field Service Lightning, Quote to Cash, Pardot and Einstein Analytics.

Salesforce expertise in more detail

  • Lightning – includes migrating orgs from Classic and building numerous Lightning apps and communities.
  • UX Design – one of the only partners with our own dedicated team delivering tailored UX designs.
  • Managed services – one of the few Platinum Partners with a dedicated team supporting over 30 members.
  • Analytics – we help unlock Einstein’s advanced machine learning and predictive analytics.

Makepositive are also one of the only partners specialising in cross-cloud implementations, focusing on the design, deployment and maintenance of all Salesforce clouds and products including Quote to Cash, FSL, Marketing Cloud, non-profit bundles, as well as, Heroku, Amazon Web Services.

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80% of customers think the experience that a company provides is just as important as its products and services.
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