Sustainability
Environmental Social Governance
We want our colleagues to feel proud of their workplace, proud of us living up to our commitments to society and to feel they’re achieving great things. We believe that to provide a workplace that people are proud to work in, we must think about our broader place in society and the impact we have on our environment.
For this reason, we have begun the thorough process of measuring, monitoring and improving our social and environmental impact and developing our governance. We are now members of the Social Value Portal to help us be accountable to our commitments and achievements in this.
We want to foster pride in our workplace and be the employer of choice for talented individuals in our industry regardless of race, ethnicity, age, religion, gender identity, sexual orientation or physical ability. We’re an organisation that’s constantly growing and welcoming new people, our potential for making a positive contribution to society grows with us.
Environment
Our ambition is to be a leader in environmental sustainability in our sector. We are committed to producing an accurate baseline measure of our carbon footprint and actively seeking ways to systematically reduce this across our business. We’re doing this through a Carbon Responsible assessment and agreement of a Sabio Group Environmental Sustainability Improvement Programme that focuses on objectives, targets, and ongoing actions.
This includes:
• Travel impact analysis and reduction plans
• Management of resources and emissions
• Assessment of offices, location and land management
At Sabio we’ve partnered with Ecologi, a platform focused on real climate action. They facilitate the funding of carbon offset projects and tree planting around the world, and their mission is to reduce 50% of global CO2 emissions by 2040.
We want to help make a difference. Click on the badge below to check out our growing forest.
Social
We are measuring our impact on Social Value in partnership with the Social Value Portal and we’re using this as a platform to focus our priorities on five different themes: employment, sustainable growth, local social value, environmental contributions, and innovation. We cover over 50 measures in the portal and want to use this data to improve our contributions to our local and global communities, for example, through actively encouraging our employees to use their volunteering days.
We are committed to fostering an inclusive and diverse culture that values many different perspectives, cultures and backgrounds. We want our colleagues to be themselves. We believe a diverse workforce makes for a richer and more enjoyable environment, therefore, we have several initiatives in place to ensure our recruitment processes are non-biased, and that we are educating our colleagues on topics such as this.
To look after the wellbeing of our employees we have partnered with Futureproof to provide mental health awareness and personal resilience training sessions. We believe in taking an active role in making our employees' lives better and giving them the tools to look after themselves and one another.
Governance
We hold ourselves accountable to the highest standards of integrity in everything we do. We continuously introduce and review our policies and procedures to foster an inclusive workplace.
Through our open communication channels with our employees, clients, partners, and investors, we ensure that all Sabio colleagues perform their roles to the very highest standards and understand their essential role in adhering to best practice business practice.
Latest news
- 15/11/2023
Sabio Group Supercharges Its Salesforce Prowess with Fresh AI Certifications
Read moreSabio Group today announced the first tranche of its staff have become newly certified as Salesforce AI Associates and Salesforce Data Cloud specialists.
- 07/11/2023
Sabio Group Launches Specialist Salesforce Practice
Read moreSabio Group, the global digital experience transformation services specialist, today announced the launch of its new Sabio Salesforce Practice.
- 03/11/2023
Sabio Group Transforms Vodafone Spain's Customer Experience With Innovative ‘Alexa-like’ Virtual Assistant Solution
Read moreSabio Group, the global digital experience transformation services specialist, today announced the successful launch of an innovative ‘Alexa-like’ virtual assistant solution for Vodafone Spain that has dramatically improved customer satisfaction.
- 12/10/2023
The Evolution of Customer Engagement: Sabio Group Launches CX Realities 2023 to Help Navigate the New Era of Contact Centres
Read moreSabio Group, the global digital experience transformation services specialist, has partnered with customer engagement expert Martin Hill-Wilson to release the 2023 edition of its acclaimed CX Realities white paper series.
- 27/09/2023
Marsh Finance Revs Up Customer Experience with Sabio Group in a New Digital Transformation Project
Read moreMarsh Finance, one of the UK's leading car finance companies, is working with Sabio Group on a project that will dramatically enhance interaction experiences with its customers and brokers.
- 10/08/2023
Sabio Group Named as Supplier on Crown Commercial Service’s Network Services 3 Framework
Read moreSabio Group, the digital customer experience (CX) transformation specialist, has announced it has been named as a supplier on Crown Commercial Service’s Network Services 3 (NS3) framework.
- 13/07/2023
Sabio Group Secures Aramis Group’s Aramisauto to Strengthen French Customer Base
Read more- Aramisauto is a leader in B2C online used car sales in France, and is part of the Aramis Group
- Sabio is supporting its digital transformation, including the migration of its contact centre infrastructure – including 400 advisors - to Genesys Cloud
- The project will enhance quality of customer experience & engagement within the contact centre & across multiple customer interaction channels
- 11/07/2023
Davies embarks on global digital transformation project with Sabio Group
Read more- Davies partnering with Sabio Group to transform its contact centre technology and infrastructure
- Project includes migration to cloud contact centre & workforce engagement management capability for 1500 contact centre agents across 13 business units
- Sabio Group will also provide support and delivery services, with the transformation project supporting Davies’ future global growth ambitions
- 29/06/2023
Belgium’s Memo Group Selects Sabio Group for Twilio Flex implementation
Read more- Memo Group partners with Sabio for seamless integration of Twilio Flex, leveraging Sabio's expertise and consultancy services
- Project expands Sabio’s presence in Belgium, while strengthening its growing Dutch operations & Benelux customer base
- 26/06/2023
Sabio Group & its CRM consultancy, makepositive, to tackle AI evolution at Salesforce World Tour
Read moreSabio Group and its specialist Salesforce CRM consultancy, makepositive, are to tackle the AI evolution sweeping across the customer service industry as part of their participation at the forthcoming Salesforce World Tour 2023.
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